No key provided

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QA
Purchased Onis professional, no key was provided, will it be sent by email? If so, how long will it take?
 
4/22/2016 11:17:39 AM

madric
Hi,

Thank you for your order.
You will receive your key after we will get the confirmation of payment by Paypal.
Please wait a little moment,

Best regards,

madric

 
4/22/2016 11:22:00 AM

QA
Ok, Thank-You
 
4/22/2016 11:29:21 AM

QA
How long do you expect this to take? We made payment about an half hour ago.

 
4/22/2016 11:32:01 AM

madric
We already sent an email to you.
If you don't have received it yet, please check your junk folder.
If still not there, please inform us and we will resend it to you.

Best regards,

madric

 
4/22/2016 11:33:52 AM

QA
This software is going to be used for a company, should we title the key as per the company name instead of my personal name?
 
4/22/2016 11:38:21 AM

madric
It should be the name of the real end user or the company that will use the product.
So, you can use the company name in your case.

Best regards,

madric
 
4/22/2016 11:40:53 AM

QA
Ok thank-you. We are sending you an email right now with the changes and system hardware ID
 
4/22/2016 11:41:49 AM

QA
Hey, we still haven't received an email, the last email we received stated it'd be 15 min, just checking on how much longer it will take?
 
4/22/2016 12:17:56 PM

madric
Your key was sent to you about 40 minutes ago.
Didn't you received it?
If not, you can get your key from our website, in 'My Products' section in the 'Support' page.

Best regards,

madric
 
4/22/2016 12:37:43 PM

wjauch
I also need assistance re key for Onis. I have sent several emails using the "contact" part of the website. Is the email system not working?
Werner
 
10/18/2016 10:58:03 AM
 
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