RAW Gspect_s images cross only as a single file

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We have a Nuclear machine that is able to download to us but comes over as grey and white. it is also suppose to be a moving image but it is not. Is this something that you think you could support? Or is there a setting I have to adjust?
6/25/2013 7:09:53 AM


If you can, please send us one sample file for us to analyze.


7/3/2013 12:25:35 PM
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